Terms of Use

1. Who we are

EZPZ (EzPz Academy, ezpzacademy.com) is an exam preparation service for SSC, HSC and Medical admission students in Bangladesh, with tools for teachers. It is run by Md Tanvir Alam (CTO and Founder) and Minhaz Fahim (Co-founder), in Dhaka, Bangladesh. In these terms, "EZPZ", "we" and "us" mean them. By creating an account or using EZPZ, you agree to these terms and to our Privacy Policy.

2. Your account

• You can create a student account or a teacher account. An account has one role, chosen when it is created. To use both roles, use a different email address for each.
• Give accurate details and keep your password private. You are responsible for what happens under your account.
• If you are under 18, you confirm that a parent or guardian agrees to you using EZPZ and to any payment.

3. Student plans, free trial and payment

Basic is free on HSC and SSC: board past papers with their written solutions, and the dashboard. Paid plans unlock more, such as practice, mock tests, review and the AI Mentor. The Exam Pass lets you sit exams that teachers create, on any goal. What each plan includes, its price in taka and its length are shown on the plans page and again at checkout, before you pay.

• Free trial. A new student gets a free 7-day trial once, when they finish setting up their account. Buying a plan during the trial never costs you trial days: the whole days left are added after the plan. An account that starts with the Exam Pass gets no trial.
• Length. A month means 30 days from the day your payment is approved. Your access ends on the date shown when you buy.
• No automatic renewal. We never charge you again on our own. When a plan ends, its access ends unless you buy again. Buying the plan you already hold adds the new days to the end of the current ones.
• Paying. You pay through PayStation (bKash, Nagad, Rocket, Upay and cards). The price you see is the price you pay. When PayStation is not available, you can send the amount by bKash to the number shown and give us the transaction ID; our team checks it. Access starts when the payment is approved.
• Discount codes. One discount applies to a payment, and each student can use a given code once.
• Tests in progress. If your access ends during a test, you can still finish and submit that test and read its result.
• Refunds. Payments are not refundable except in the cases in our Refund Policy.

4. Teacher plans

Teachers can use Free, Pay as you go, 6 months or 12 months, and Collab by agreement with us. The prices and limits are shown on the teacher Billing page and at checkout. A Pay as you go balance never expires. Teachers get no free trial. Teacher payments follow the same Refund Policy.

5. Acceptable use

Use EZPZ only to study, teach and prepare for exams. Do not:

• copy, scrape, resell or share our questions, solutions and notes outside EZPZ;
• get around plan limits, the security checks, or the AI allowance;
• attack, overload or try to break into EZPZ or another person's account;
• upload anything unlawful, harmful, or that you do not have the right to share;
• cheat in a live exam, or harass other students, teachers or our team.

6. AI answers

• The AI Mentor and AI marking are made by AI models. AI answers can be wrong. They are not official board answers. Check important answers against your textbook or your teacher.
• AI use has an allowance. When it is used up, AI features stop until you top up or buy a plan.
• Do not send personal or sensitive information to the AI Mentor.

7. No promise of results

EZPZ helps you prepare. We do not promise any exam result, admission or score.

8. Content and ownership

The notes, solutions, lessons, design and software of EZPZ belong to us. Past exam questions come from public question papers. While you have access, you may use EZPZ for your own study or teaching, but not copy or share it outside EZPZ. Your answers and the images you upload stay yours; you let us store and process them to run EZPZ for you.

9. Teachers and their students

• Teachers own the material they upload. By uploading it, a teacher gives EZPZ permission to store and process it, including with AI, only to run EZPZ for them and the students they share it with.
• A teacher sees the results and answer sheets of the students in their batches and tests. By joining a batch or test, a student agrees to this.

10. Suspension and closing your account

We may suspend or close an account that breaks these terms or puts EZPZ or other people at risk. A suspended account loses access at once, and its paid days keep running. A student can delete their account from Sign-in and security; the Privacy Policy says what happens then. Teachers can ask us to close their account through Contact us.

11. Our responsibility

We work to keep EZPZ available and correct, but there may be breaks or mistakes, and we may change or stop features. If we are responsible for a loss, the most we pay is the fees you paid us in the 3 months before the claim. This limit never applies to loss caused by our own fraud or negligence. Nothing in these terms takes away your rights under Bangladeshi law, including your right to complain to the Directorate of National Consumer Rights Protection or to go to court.

12. Changes to these terms

We may update these terms. The date at the top shows the latest version. Before a significant change applies, we tell you in the app or by email.

13. Law and courts

These terms are governed by the laws of Bangladesh. Disputes go to the courts of Dhaka.

14. Contact

Questions about these terms: [email protected], or see Contact us.